For many types of email accounts, Outlook stores your messages in a Personal Folders File. You can repair this file by running the Inbox Repair Tool. This repair should take approximately fifteen minutes. For more information, see Repair your Outlook personal folders file.
You can run Microsoft Support and Recovery Assistant to let us fix the problem for you. If you can't reach either of those two websites, see Troubleshoot network connectivity problems in Internet Explorer.
I can't send or receive messages in Outlook. Guided support can provide digital solutions for Office problems Try guided support in your browser Click on the sections below to troubleshoot the issue you're having with sending or receiving email. Is Outlook disconnected? Check the bottom of your Outlook window. If you lose your connection to the internet, Outlook won't be able to send your messages. Open a browser, such as Internet Explorer, Edge, or Chrome.
If that doesn't fix the problem, see the next section. Now try to send the message again. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical.
Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Get more done with Outlook for iOS and Android. Get more done. On the go. Upload and share attachments from OneDrive without leaving Outlook. Recipients have automatic access to the latest version. Microsoft plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use.
Microsoft plans are available as a monthly or annual subscription. See system requirements for compatible versions of Windows and macOS, and for other feature requirements. However, Internet access is required to install and activate all the latest releases of Office suites and all Microsoft subscription plans.
For Microsoft plans, Internet access is also needed to manage your subscription account, for example to install Office on other PCs or to change billing options. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. You should also connect to the Internet regularly to keep your version of Office up to date and benefit from automatic upgrades.
To reactivate your Office applications, reconnect to the Internet. Documents that you have created belong fully to you. If you cancel your subscription or it expires, you can still access and download all your files by signing in to OneDrive directly using the Microsoft account you used to set up Microsoft You do lose the additional storage that comes with your subscription, so you must save your files elsewhere or buy more OneDrive storage if your OneDrive account exceeds the free storage quota.
If you purchase an auto-renew subscription, your subscription starts when you complete your purchase. You can purchase auto-renew subscriptions from Microsoft If you purchase a pre-paid subscription, your subscription starts when you activate your subscription and land on your My Account page. You can purchase pre-paid subscriptions from a retailer or reseller, or a Microsoft support agent. If you have an active Microsoft Family subscription, you can share it with up to five members of your household six total.
To add someone to your subscription, visit www. Each person you add will receive an email with the steps they need to follow. Once they have accepted and completed the steps, their information, including the installs they are using, will appear on your My Account page. You can stop sharing your subscription with someone or remove a device they are using at www.
When you use cloud-based services, your IT infrastructure resides off your property off-premises , and is maintained by a third party hosted , instead of residing on a server at your home or business on-premises that you maintain.
With Microsoft , for example, information storage, computation, and software are located and managed remotely on servers owned by Microsoft. Many services you use every day are a part of the cloud—everything from web-based email to mobile banking and online photo storage.
Microsoft Outlook with a Microsoft subscription is the latest version of Outlook. Previous versions include Outlook , Outlook , and Outlook Android is a trademark of Google Inc.
Upgrade from Outlook to Microsoft Still using Outlook ? Focus on what matters with Outlook in Microsoft See options for home. See options for work. Office is now retired Get the most up-to-date version of Outlook and have your email, calendar, and contacts in one place.
