If none of the above solutions work, the problem might lie in a damaged or outdated Outlook profile. To fix this, create a new profile and set Outlook to use it as default. Lastly, if the above solutions fail to fix the issue, your Outlook OST file might have been corrupted or damaged and might be preventing Outlook from opening.
Microsoft offered an inbuilt inbox repair utility called ScanOST. Here are the features of this product at a glance:. Through a simple 3 step repair and recovery process that includes:. Nevertheless, to keep your data safe from loss, always backup your OST files and archive your important data.
Trial Download is for Desktop or Laptop. Put your email id to receive the download link. What this error is all about? As per Microsoft, the reasons behind it include: Faulty add-ins Outlook set to run in compatibility mode Corrupted Navigation Pane settings file — profilename. On Windows 7, click Start and type Run in the search box. Clear all check boxes in the list and then click OK. Restart Outlook normally. If it works, start enabling the add-ins one by one and keep restarting Outlook after each addition.
Type Outlook. Restart Outlook. Open Control Panel. In the Add Account dialog, click Finish. Under Always use this profile, select the profile name that you used in step c. In safe mode I disabled all of the add ins, but Outlook will still not open in normal mode. It just gets stuck at the loading profile step. No error message, it looks like it is progressing but there is no cpu activity showing on the task manager.
I also created a new profile per the earlier thread's suggestion. Outlook stops at the 'Loading Profile' screen. Choose where you want to search below Search Search the Community.
Search the community and support articles Outlook Outlook. So I just got the new office I want to use Outlook for my email but it will not open. Every time I try and click on it it says things like "Did not close correctly last time would you like to open in safe mode? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 7. Report abuse. Details required :. Cancel Submit. Deepa Raj. Hi, Welcome to Microsoft Community and thank you for posting the question.
Before we start with the troubleshooting steps, I need few details on the issue: What is the account type configured in Outlook? Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Kathleen Orland. Did you configure a profile for Outlook to use? Then open Outlook again and re-create your profile.
In reply to Deepa Raj's post on February 11, Hi, I am also having trouble with Outlook not starting. Thanks, Dan. In reply to DanP's post on March 8, If it opens in safe mode, then it is one of your add ins causing the issue. Leave the add ins disabled to open Outlook, and add them back one at a time until you find the one that breaks Outlook.
